{"id":5222,"date":"2023-01-02T12:26:03","date_gmt":"2023-01-02T12:26:03","guid":{"rendered":"https:\/\/mp-sales-consulting.de\/?p=5222"},"modified":"2024-01-22T14:41:34","modified_gmt":"2024-01-22T13:41:34","slug":"success-story-introduction-of-crm-solution-at-easy-bike-services","status":"publish","type":"post","link":"https:\/\/www.mp-sales-consulting.de\/en\/success-story-einfuehrung-crm-loesung-bei-easy-bike-services\/","title":{"rendered":"Success Story CRM consulting: Introduction of a CRM solution at easy-bike-services"},"content":{"rendered":"<p>The successful introduction of the new <a href=\"https:\/\/www.mp-sales-consulting.de\/en\/enzyklopaedie\/crm-system\/\" target=\"_blank\" title=\"What is a CRM system? A CRM system is a software solution for recording and maintaining customer relationships. It provides a central collection point where companies can store information about customers and prospects, track customer interactions, and share important data with colleagues. Optimally, the CRM system provides companies with a 360-degree view of their customers. It is...\" class=\"encyclopedia\">CRM system<\/a>s at easy-bike-services.<br>\n<!--more--><\/p>\n<p class=\"reader-text-block__paragraph\">With their <a href=\"https:\/\/www.mp-sales-consulting.de\/en\/enzyklopaedie\/crm-beratung\/\" target=\"_blank\" title=\"CRM consulting: A comprehensive explanation CRM consulting deals with the strategic planning, implementation and optimization of customer relationship management (CRM) systems in companies. CRM is a holistic approach that aims to strengthen customer loyalty, improve customer satisfaction and optimize business processes by capturing all relevant customer information in a central database and using it efficiently. To...\" class=\"encyclopedia\">CRM Consulting<\/a> has MP Sales Consulting GmbH at&nbsp;<a href=\"https:\/\/www.easybikeleasing.de\" rel=\"noopener\">easy-bike-services<\/a> successfully launched a new <a href=\"https:\/\/www.mp-sales-consulting.de\/en\/enzyklopaedie\/crm\/\" target=\"_blank\" title=\"Customer relationship management, or CRM for short, refers to a company&#039;s consistent focus on its customers and the systematic design of customer relationship processes. The associated documentation and management of customer relationships is an important component and enables in-depth relationship marketing.\" class=\"encyclopedia\">CRM<\/a>-<a href=\"https:\/\/www.mp-sales-consulting.de\/en\/enzyklopaedie\/plattform\/\" target=\"_blank\" title=\"In IT, a platform is a uniform basis on which various application services or programs or components are made usable.\" class=\"encyclopedia\">Platform<\/a> on the basis of <a href=\"https:\/\/dynamics.microsoft.com\/de-de\/\" rel=\"noopener\">Microsoft Dynamics 365<\/a> introduced.<\/p>\n<p style=\"font-weight: 400;\">The easy-bike-services GmbH &amp; Co. KG is a 100% subsidiary of the company founded in Hamburg in 1999. <a href=\"https:\/\/boc24.de\" rel=\"noopener\">BIKE &amp; OUTDOOR COMPANY GmbH &amp; Co. KG<\/a> (B.O.C.). The easy-bike-services has set itself the goal of setting the bicycle industry in motion and making a company bike \"easy\" available to all employees.<\/p>\n<p style=\"font-weight: 400;\">The future CRM system will provide sustainable support for easy-bike-services in all key processes. These include central data management, simpler information exchange and a high degree of automation in sales processes.<\/p>\n<p style=\"font-weight: 400;\">With <a href=\"https:\/\/dynamics.microsoft.com\/de-de\/sales\/overview\/\" rel=\"noopener\">Microsoft Dynamics 365 Sales<\/a>&nbsp;easy-bike-services has opted for a forward-looking and modular platform solution. In doing so, it is following the strategic direction of the parent company B.O.C.<\/p>\n<p style=\"font-weight: 400;\">MP Sales Consulting was commissioned to implement and customize the new CRM platform in spring 2022.<\/p>\n<p style=\"font-weight: 400;\">With the help of MP Sales Consulting, the new CRM platform was introduced at easy-bike-services within a very short period of time. The platform meets a high degree of standardization, but also includes very individual components.<\/p>\n<p style=\"font-weight: 400;\">MP Sales Consulting carried out this project \"in time\", \"in budget\" and \"in quality\" and to the highest satisfaction of easy-bike-services and B.O.C..<\/p>\n<p>Read the complete <a href=\"https:\/\/www.mp-sales-consulting.de\/en\/enzyklopaedie\/success-story\/\" target=\"_blank\" title=\"Success stories are customer references documented in writing. They are between two and four pages long, and the product or service is described in practical use and from the objective perspective of the user.\" class=\"encyclopedia\">Success Story<\/a> like to here: <a href=\"https:\/\/www.mp-sales-consulting.de\/en\/3d-flip-book\/success-story-easy-bike-services\/\">Success Story Introduction of CRM solution at easy-bike-service<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>It is with great pleasure that we would like to present our latest Success Story Introduction CRM solution at easy-bike-services in the Newsroom.<\/p>","protected":false},"author":4,"featured_media":5637,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"image","meta":{"footnotes":""},"categories":[14,15,23],"tags":[33,43,44,17,34,36,37,68,40,41,49],"class_list":["post-5222","post","type-post","status-publish","format-image","has-post-thumbnail","hentry","category-aktuelles","category-blog","category-mp-sales-consulting-news","tag-business","tag-businessintelligence","tag-consulting","tag-crm","tag-digitalisierung","tag-innovation","tag-management","tag-socialnetworking","tag-strategy","tag-technology","tag-vision","post_format-post-format-image"],"_links":{"self":[{"href":"https:\/\/www.mp-sales-consulting.de\/en\/wp-json\/wp\/v2\/posts\/5222","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mp-sales-consulting.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mp-sales-consulting.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mp-sales-consulting.de\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mp-sales-consulting.de\/en\/wp-json\/wp\/v2\/comments?post=5222"}],"version-history":[{"count":7,"href":"https:\/\/www.mp-sales-consulting.de\/en\/wp-json\/wp\/v2\/posts\/5222\/revisions"}],"predecessor-version":[{"id":6736,"href":"https:\/\/www.mp-sales-consulting.de\/en\/wp-json\/wp\/v2\/posts\/5222\/revisions\/6736"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.mp-sales-consulting.de\/en\/wp-json\/wp\/v2\/media\/5637"}],"wp:attachment":[{"href":"https:\/\/www.mp-sales-consulting.de\/en\/wp-json\/wp\/v2\/media?parent=5222"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mp-sales-consulting.de\/en\/wp-json\/wp\/v2\/categories?post=5222"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mp-sales-consulting.de\/en\/wp-json\/wp\/v2\/tags?post=5222"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}