{"id":6779,"date":"2024-02-06T07:34:00","date_gmt":"2024-02-06T06:34:00","guid":{"rendered":"https:\/\/www.mp-sales-consulting.de\/?p=6779"},"modified":"2024-02-06T14:59:36","modified_gmt":"2024-02-06T13:59:36","slug":"success-story-introduction-crm-solution-at-easy-bike-services-13","status":"publish","type":"post","link":"https:\/\/www.mp-sales-consulting.de\/en\/die-meisten-unternehmen-gehen-ein-crm-projekt-mit-ms-dynamics-365-mit-einer-voellig-falschen-vorstellung-an\/","title":{"rendered":"Most companies approach a CRM project with MS Dynamics 365 with a completely wrong idea."},"content":{"rendered":"<p data-pm-slice=\"1 1 []\">Many companies are plunging into the <a href=\"https:\/\/www.mp-sales-consulting.de\/en\/enzyklopaedie\/implementierung\/\" target=\"_blank\" title=\"Implementation - also called implementation - means the realization of previously planned strategies, measures, processes or software systems.\" class=\"encyclopedia\">Implementation<\/a>without considering the essential aspects.<\/p>\n<p>Time for a reality check!<\/p>\n<p>\u27a1\ufe0f Strategic orientation instead of \"one-size-fits-all\":<\/p>\n<p>The assumption that MS Dynamics 365 is a universal solution for all companies often leads to disappointment. Every company is unique, so individual customization is necessary. Before starting, clear goals should be defined and a customized <a href=\"https:\/\/www.mp-sales-consulting.de\/en\/enzyklopaedie\/crm-strategie\/\" target=\"_blank\" title=\"Explanation The CRM (Customer Relationship Management) strategy refers to a holistic approach that companies take to optimize their customer relationships and thereby achieve sustainable business success. The aim of the customer relationship strategy is to better understand customers, to provide them with individual support, and to establish and maintain long-term customer relationships. Through a targeted focus on the needs and requirements of customers,...\" class=\"encyclopedia\">CRM strategy<\/a> be developed.<\/p>\n<p>\u27a1\ufe0f User-centered approach for success:<\/p>\n<p>Another misconception is that technology alone is enough. The focus must be on the end users. User-friendly design and thoughtful training are critical to maximize adoption and efficiency.<\/p>\n<p>\u27a1\ufe0f Data quality as a cornerstone:<\/p>\n<p>Many companies neglect the importance of data quality. But without correct data, the best <a href=\"https:\/\/www.mp-sales-consulting.de\/en\/enzyklopaedie\/crm\/\" target=\"_blank\" title=\"Customer relationship management, or CRM for short, refers to a company&#039;s consistent focus on its customers and the systematic design of customer relationship processes. The associated documentation and management of customer relationships is an important component and enables in-depth relationship marketing.\" class=\"encyclopedia\">CRM<\/a>-approach is doomed to failure. Thorough data cleansing and maintenance is essential before using MS Dynamics 365.<\/p>\n<p>\u27a1\ufe0f Continuous adaptation instead of one-off implementation:<\/p>\n<p>A CRM project with MS Dynamics 365 is not a one-off affair. Requirements change and the system must be able to adapt flexibly. Continuous evaluation and adaptation are the key to long-term success.<\/p>\n<p>Let's summarize: A CRM project with MS Dynamics 365 requires more than just the installation of software. The right strategy, user centricity, data quality and continuous customization are crucial for success. Let's overcome these misconceptions and unleash the full power of MS Dynamics 365!<\/p>\n<p>#CRM #consulting #dynamics365 #technology #innovation<\/p>\n<p>You are interested in a <a class=\"encyclopedia tooltipstered\" href=\"https:\/\/www.mp-sales-consulting.de\/en\/encyclopaedia-2\/crm-consulting\/\" target=\"_blank\" rel=\"noopener\">CRM Consulting<\/a> interested? Do not hesitate to contact us directly <a href=\"mailto:info@mp-sales-consulting.de\">Contact<\/a> or make an appointment directly for a <a href=\"https:\/\/outlook.office365.com\/owa\/calendar\/MPSalesConsulting@mp-sales-consulting.de\/bookings\/\">Initial consultation<\/a> to book.<\/p>","protected":false},"excerpt":{"rendered":"<p>In the world of Customer Relationship Management (CRM) projects with MS Dynamics 365, there is often a misconception about what is really required.<\/p>","protected":false},"author":4,"featured_media":6813,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"image","meta":{"footnotes":""},"categories":[23,14,15],"tags":[44,17,18,34],"class_list":["post-6779","post","type-post","status-publish","format-image","has-post-thumbnail","hentry","category-mp-sales-consulting-news","category-aktuelles","category-blog","tag-consulting","tag-crm","tag-crm-beratung","tag-digitalisierung","post_format-post-format-image"],"_links":{"self":[{"href":"https:\/\/www.mp-sales-consulting.de\/en\/wp-json\/wp\/v2\/posts\/6779","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mp-sales-consulting.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mp-sales-consulting.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mp-sales-consulting.de\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mp-sales-consulting.de\/en\/wp-json\/wp\/v2\/comments?post=6779"}],"version-history":[{"count":2,"href":"https:\/\/www.mp-sales-consulting.de\/en\/wp-json\/wp\/v2\/posts\/6779\/revisions"}],"predecessor-version":[{"id":6782,"href":"https:\/\/www.mp-sales-consulting.de\/en\/wp-json\/wp\/v2\/posts\/6779\/revisions\/6782"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.mp-sales-consulting.de\/en\/wp-json\/wp\/v2\/media\/6813"}],"wp:attachment":[{"href":"https:\/\/www.mp-sales-consulting.de\/en\/wp-json\/wp\/v2\/media?parent=6779"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mp-sales-consulting.de\/en\/wp-json\/wp\/v2\/categories?post=6779"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mp-sales-consulting.de\/en\/wp-json\/wp\/v2\/tags?post=6779"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}