{"id":6784,"date":"2024-02-13T07:45:00","date_gmt":"2024-02-13T06:45:00","guid":{"rendered":"https:\/\/www.mp-sales-consulting.de\/?p=6784"},"modified":"2024-02-06T15:00:36","modified_gmt":"2024-02-06T14:00:36","slug":"success-story-introduction-crm-solution-at-easy-bike-services-14","status":"publish","type":"post","link":"https:\/\/www.mp-sales-consulting.de\/en\/wenn-kunden-das-wertvollste-kapital-sind-dann-ist-crm-die-interne-vermoegensverwaltung\/","title":{"rendered":"\"If customers are the most valuable asset, then CRM is internal asset management\""},"content":{"rendered":"<p data-pm-slice=\"1 1 []\">This principle is not just lip service, but forms the foundation for entrepreneurial success. But how can this \"precious capital\" be effectively managed and developed?<\/p>\n<p>This is where the key players come into play: the <a href=\"https:\/\/www.mp-sales-consulting.de\/en\/enzyklopaedie\/crm-strategie\/\" target=\"_blank\" title=\"Explanation The CRM (Customer Relationship Management) strategy refers to a holistic approach that companies take to optimize their customer relationships and thereby achieve sustainable business success. The aim of the customer relationship strategy is to better understand customers, to provide them with individual support, and to establish and maintain long-term customer relationships. Through a targeted focus on the needs and requirements of customers,...\" class=\"encyclopedia\">CRM strategy<\/a>the people and the associated <a href=\"https:\/\/www.mp-sales-consulting.de\/en\/enzyklopaedie\/crm-system\/\" target=\"_blank\" title=\"What is a CRM system? A CRM system is a software solution for recording and maintaining customer relationships. It provides a central collection point where companies can store information about customers and prospects, track customer interactions, and share important data with colleagues. Optimally, the CRM system provides companies with a 360-degree view of their customers. It is...\" class=\"encyclopedia\">CRM system<\/a>e. Unfortunately, these essential elements do not receive the attention they deserve in some companies.<\/p>\n<p>It seems as if the prevailing attitude in some companies is: \"Let's neglect those who look after our customers a little. What could possibly go wrong?\"<\/p>\n<p>Some companies treat their <a href=\"https:\/\/www.mp-sales-consulting.de\/en\/enzyklopaedie\/crm\/\" target=\"_blank\" title=\"Customer relationship management, or CRM for short, refers to a company&#039;s consistent focus on its customers and the systematic design of customer relationship processes. The associated documentation and management of customer relationships is an important component and enables in-depth relationship marketing.\" class=\"encyclopedia\">CRM<\/a>-strategy and systems.<\/p>\n<p>Research shows that the importance of the CRM strategy and the corresponding systems is often underestimated compared to other departments.<\/p>\n<p>The message is apparently, \"We appreciate you, CRM, but just so... say, to 75%?\"<\/p>\n<p>The success of the customer strategy lies in the hands of employees who are passionate about ensuring that there are enough qualified customers and that they continue to develop. They take care of systematic further development, <a href=\"https:\/\/www.mp-sales-consulting.de\/en\/enzyklopaedie\/kundenbindung\/\" target=\"_blank\" title=\"In marketing, customer loyalty encompasses all of a company&#039;s measures aimed at triggering repeat purchasing behavior on the part of the customer and winning regular customers from walk-in customers through customer orientation and customer satisfaction.\" class=\"encyclopedia\">Customer loyalty<\/a>administration and much more.<\/p>\n<p>Kudos to our CRM strategy, employees and CRM systems! May their hard work always grow far beyond the focus of other areas of the company.<\/p>\n<p>May companies realize that a strong CRM strategy and the right systems should not be neglected, but play a central role in the company's success.<\/p>\n<p>It's time to sharpen your focus on your CRM strategy and systems. A solid customer relationship management strategy and effective systems not only ensure the acquisition of customer capital, but also its maintenance and further development.<\/p>\n<p>If you want to take your CRM strategy and systems to the next level and make them successful, we should talk. Together we can make it happen.<\/p>\n<p>#crm #business #innovation #sales<\/p>\n<p>You are interested in a <a class=\"encyclopedia tooltipstered\" href=\"https:\/\/www.mp-sales-consulting.de\/en\/encyclopaedia-2\/crm-consulting\/\" target=\"_blank\" rel=\"noopener\">CRM Consulting<\/a> interested? Do not hesitate to contact us directly <a href=\"mailto:info@mp-sales-consulting.de\">Contact<\/a> or make an appointment directly for a <a href=\"https:\/\/outlook.office365.com\/owa\/calendar\/MPSalesConsulting@mp-sales-consulting.de\/bookings\/\">Initial consultation<\/a> to book.<\/p>","protected":false},"excerpt":{"rendered":"<p>Priceless and yet neglected. Welcome to the real world!<\/p>","protected":false},"author":4,"featured_media":6816,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"image","meta":{"footnotes":""},"categories":[23,14,15],"tags":[44,17,18,34],"class_list":["post-6784","post","type-post","status-publish","format-image","has-post-thumbnail","hentry","category-mp-sales-consulting-news","category-aktuelles","category-blog","tag-consulting","tag-crm","tag-crm-beratung","tag-digitalisierung","post_format-post-format-image"],"_links":{"self":[{"href":"https:\/\/www.mp-sales-consulting.de\/en\/wp-json\/wp\/v2\/posts\/6784","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mp-sales-consulting.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mp-sales-consulting.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mp-sales-consulting.de\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mp-sales-consulting.de\/en\/wp-json\/wp\/v2\/comments?post=6784"}],"version-history":[{"count":2,"href":"https:\/\/www.mp-sales-consulting.de\/en\/wp-json\/wp\/v2\/posts\/6784\/revisions"}],"predecessor-version":[{"id":6786,"href":"https:\/\/www.mp-sales-consulting.de\/en\/wp-json\/wp\/v2\/posts\/6784\/revisions\/6786"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.mp-sales-consulting.de\/en\/wp-json\/wp\/v2\/media\/6816"}],"wp:attachment":[{"href":"https:\/\/www.mp-sales-consulting.de\/en\/wp-json\/wp\/v2\/media?parent=6784"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mp-sales-consulting.de\/en\/wp-json\/wp\/v2\/categories?post=6784"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mp-sales-consulting.de\/en\/wp-json\/wp\/v2\/tags?post=6784"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}