CRM Consulting | MP Sales Consulting GmbH

Multi-vendor and independent CRM Consulting from MP Sales Consulting

Your business and sales goals are the focus of our CRM consulting services

You would like to use your existing CRM-Do you want to optimize or expand your CRM solution, or even introduce a new one? And one of the following statements applies to you?

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Then you should definitely find out about our CRM consulting. In particular, what you can expect from us and how we will guide you to your new CRM in 6 steps.

This is what you can expect from us:

This is what you can expect from us:

CRM consulting: 6 steps to your new CRM

As highly experienced and hands-on CRM consulting experts, we help you get into the "driver seat" and keep the wheel in your hand. Your primary, long-term goal lies in increasing sales and improving Customer loyalty - we pave the way for you!

Business and process analysis

We listen to you carefully and ask many questions. You know your business best, we want to get to know and understand you. We identify all relevant information to your business model, the processes, the organizational structure as well as your goals and illustrate this in a picture of your current situation. First optimization potentials are supported by our CRM Consulting identified.

CRM vision and strategy

Together we develop your company-specific and future-oriented CRM Vision and CRM strategy.

We document each of these in a diagram. This diagram serves as a cornerstone and guard rail for the rest of the project.

Requirements engineering

We work with you to develop your specific requirements, wishes and ideas for the future CRM solution.

A complete GAP analysis to the current situation is an elementary component and shows you directly potential Quick-Wins that you can implement immediately.

Draw target image

Based on the information recorded up to this point, CRM vision & CRM strategy, your functional and non-functional requirements, we create your individual CRM target screen.

At this time, we outline with you the optimal project approach and next steps in the project.

CRM system and provider selection

An important milestone for implementation are the Selection of the appropriate CRM system as well as the Implementationspartners. We will provide you with a detailed market analysis and an overview of the potential CRM-Platformen.

With our CRM consulting we perform the structured CRM system / provider selection incl. Product Assessment through which you the optimal result supplies.

Implementation and rollout

As part of the implementation of your future CRM solution and the Rollouts to the users, we support you in different areas:

  • Ensure end-to-end quality management with our CRM consulting.
  • As CRM project managers, we lead the implementation project on time and on budget to the desired result.
  • We set for you the necessary Change Management on.
  • If desired, we can fully take over the implementation of your CRM solution.

Do you have further questions about our CRM consulting?

Then simply book an initial and non-binding CRM consultation here: