Tacheles im Vertrieb #3 - From product seller to trusted advisor.
I started in sales in 1997 - at a time when CRM systems were little more than digital card index boxes. No AI, no real-time data, no automated lead prioritization. If I wanted to know what my customers needed, I had to call them. Or simply guess.
Since then, I've been through it all: from classic product seller to solution seller to trusted advisor. But what's coming now will catapult sales to a whole new level. It's more than just a trend - it's a profound change. And those who miss it will be left behind.
Tacheles im Vertrieb #2 - The skillset for the future.
In 'Tacheles im Vertrieb #2 - Das Skillset für die Zukunft' you will discover why active listening is the underestimated superpower of successful sales professionals. Find out how you can develop this key skill in a targeted way to understand customer needs more deeply, build trust and set yourself apart from the competition. Essential knowledge for anyone who wants to stay fit for the future in sales.
Tacheles im Vertrieb #1 - The revolution.
In 'Tacheles im Vertrieb #1 - Die Revolution', we relentlessly reveal how modern sales are changing. Find out which outdated strategies you should leave behind and which innovative approaches really work today. A must-read for all sales professionals who don't want to be overrun by the revolution.
CRM-Tacheles #4 - From data to actions.
Welcome to the latest issue of "CRM-Tacheles"! In this issue, we focus on a particularly relevant topic for companies that want to manage their customer relationships effectively: How can the myriad of data collected on a daily basis be transformed into concrete and targeted actions? The answer is a well-implemented CRM system.
CRM-Tacheles #3 - What do CRM systems do?
Welcome to the third edition of our "CRM Tacheles" series. Today we take a closer look at the potential of CRM systems and show why they are an indispensable tool for every modern company.
If you don't use CRM today, you'll pay for it tomorrow...
Imagine you are the captain of a ship. Without radar and compass, you try to navigate the unpredictable ocean. Crazy, right? That's exactly how your business feels if you don't use a well thought-out CRM strategy.
CRM-Tacheles #2 - Systematic market development - the key to the 21st century.
Do you want to be successful in the 21st century? Then you've come to the right place! Welcome to the second edition of "CRM-Tacheles", in which we uncover the key secrets of successful customer relationships.
CRM-Tacheles #1 - What actually is CRM?
Today we are launching a new series on our website: CRM-Tacheles. In this series, we want to take an in-depth look at a topic that is of central importance to many companies: Customer Relationship Management (CRM).
"The best strategies for choosing the ideal CRM system" - it-daily.net
Without the right business software, companies today are barely competitive, if at all. The CRM system offers a modern solution. It enables companies to get to know their customers better and respond to their needs more effectively.
"CRM: Spoilt for choice" - silicon.de
Software for customer relationship management must be selected precisely and adapted to the individual company in a practical test, says IT consultant Marcel Petzold from MP Sales Consulting.
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