Customer orientation as the key to customer satisfaction
Customer orientation is the central basis for increasing customer satisfaction. How is customer orientation successfully implemented and anchored in the corporate culture?
Start your CRM with CRM consulting by MP Sales Consulting
We can help you make your CRM bigger and better than it has ever been. MP Sales Consulting provides independent and cross-system CRM consulting based on best practices.
A missing CRM strategy is a success killer
A missing CRM strategy is a success killer, because the missing balance between strategy and realization, between people and technology, between company and customer often causes CRM projects to fail.
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