Glossary | MP Sales Consulting

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Glossary

A

Sales channel

After Sales Management

Agile project management

Requirements management

Application scenario

C

Change Management

Channel Management

Consultative Value Selling

CRM

CRM Lifecycle

Customer Experience

Customer Journey

Customer Lifecycle

Customer Service

Customer Touchpoints

D

Digital Consulting

E

Extrinsic motivation

F

Franchising

Functional criteria

G

Go-Live

I

Implementation

Interim Management

Intrinsic motivation

K

Key Performance Indicator (KPI)

Key User

Classic project management

L

Specifications

Lead

Lead generation

M

Migration

N

Non-functional criteria

P

Specifications

Platform

Product Assessment

Process conglomerate

R

Release

Requirements engineering

ROI - Return Of Investment

Rollout

S

Sales 360 Degree Assessment

Sprint

Stakeholder

Strategic sales management

Success Story

T

Technical proof of concept

Test Management

U

Use Case

User Story

V

Displacement market

Sales Automation

Sales Management

Sales Organization

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