CRM Consulting | MP Sales Consulting GmbH

Optimization of the CRM benefit for companies

CRM Consulting | MP Sales Consulting GmbH

Customer Relationship Management (CRM) is of great importance to companies, as it enables them to establish a close relationship with their customers and thus optimize their business processes. However, CRM systems are often not used optimally and thus potential is wasted. In the following, some aspects are highlighted to enable the optimization of CRM benefits for companies.

Leading in Customer Management

CRM Consulting | MP Sales Consulting GmbH

Führende Beratung im Bereich Customer Management. Nutzen Sie unsere Beratungsleistungen, um das für Ihr Unternehmen optimale Customer Management zu entwickeln.

CRM is more than contact data management

CRM Consulting | MP Sales Consulting GmbH

Customer relationships are key to the success of any company. Effective customer relationship management (CRM) helps to maintain and expand customer relationships. CRM is more than contact data management. It is about understanding customer needs and requirements and building individual customer relationships.

Creation of a CRM vision as a decisive step

CRM Consulting | MP Sales Consulting GmbH

In der heutigen Wirtschaft ist die Kundenbeziehungspflege (CRM) ein entscheidender Faktor für den Erfolg eines Unternehmens. Die meisten Unternehmen haben mittlerweile erkannt, dass es sich lohnt, in ein effektives CRM-System zu investieren. Aber bevor Sie in die Umsetzung Ihrer CRM-Strategie gehen können, müssen Sie eine klare Vision haben, was Sie mit Ihrem CRM-System erreichen möchten. […]

eCRM as "Next generation CRM

CRM Consulting | MP Sales Consulting GmbH

Shaping the digitalization and automation of customer acquisition processes with eCRM as the "next generation CRM". Through the optimized combination of CRM, eBusiness, eCommerce, and Internet technologies, digitized and automated customer acquisition processes are becoming increasingly important.

A Corporate CRM with Sales Management 4.0

CRM Consulting | MP Sales Consulting GmbH

Good customer relationship management starts with corporate management and sales management. Through optimal sales management and its digitalized processes, you create the prerequisite of corporate CRM.

Social CRM for strategic customer dialog

CRM Consulting | MP Sales Consulting GmbH

Social CRM gives operational CRM a contemporary design and enables strategic dialog with customers. Successful companies support their customer orientation by expanding operational CRM into social CRM.

Great customer experience with CRM

CRM Consulting | MP Sales Consulting GmbH

For a great customer experience with CRM (Customer Relationship Management), the implementation of a corresponding process and system always has far-reaching consequences for your company or organization.