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CRM consulting: We make your customer experience better

Sustainably increase customer experience with your company and service portfolio.

CRM is more than contact data management

Customer relationships are key to the success of any company. Effective customer relationship management (CRM) helps to maintain and expand customer relationships. CRM is more than contact data management. It is about understanding customer needs and requirements and building individual customer relationships.

Customer management as a strategic pillar

Successful companies focus their activities on their target customers and use customer management as a strategic pillar.

Creation of a CRM vision as a decisive step

In today's economy, customer relationship management (CRM) is a decisive factor for the success of a company. Most companies have now realized that it is worth investing in an effective CRM system. But before you can move into implementing your CRM strategy, you need to have a clear vision of what you want to achieve with your CRM system. [...]

eCRM as "Next generation CRM

Shaping the digitalization and automation of customer acquisition processes with eCRM as the "next generation CRM". Through the optimized combination of CRM, eBusiness, eCommerce, and Internet technologies, digitized and automated customer acquisition processes are becoming increasingly important.

Our offer for you: CRM strategy workshop

In a CRM strategy workshop with you, we address your needs and advise you as a neutral party on the ideal selection, because many companies are currently facing the challenges of digitizing and automating sales. However, it is often difficult to select a suitable CRM system given the wide variety available today. Digitization and automation in sales [...]

A Corporate CRM with Sales Management 4.0

Good customer relationship management starts with corporate management and sales management. Through optimal sales management and its digitalized processes, you create the prerequisite of corporate CRM.

Registration Newsletter - "The MindPaper

MP Sales Consulting is now offering all interested parties the opportunity to subscribe to "The MindPaper" newsletter. With "The MindPaper" you will regularly receive free tips and content as well as information about our consulting services, offers, promotions and our company.

Whitepaper Select CRM system

Selecting the right CRM system is much more difficult today than it was a few years ago. The increasing networking, blurring of departmental boundaries and dissolution of "silo thinking" ensures a differentiated response also in the area of CRM platforms.

Social CRM for strategic customer dialog

Social CRM gives operational CRM a contemporary design and enables strategic dialog with customers. Successful companies support their customer orientation by expanding operational CRM into social CRM.