CRM Consulting | MP Sales Consulting GmbH

Solution Salesforce

Manufacturer Salesforce

Homepage of the manufacturer

Feature
Salesforce is one of the market leaders in the field of customer relationship management (CRM) and impresses with its high level of functionality, modularity and user-friendliness.Functionality, modularity and ease of use.

In addition, the system can be adapted to the individual needs of the company.

Official description of the manufacturer

"Discover Customer 360, the world's leading CRMPlatform. Bring together sales, service, marketing, online and offline commerce, IT and analytics to connect with your customers in smarter ways.

Times have changed: Customers today expect much more from your company. Customer 360 gives all your teams a common, centralized view of each customer. So your employees can better meet those customer expectations. For faster deals, marketing campaigns that hit the mark, and service that keeps customers loyal. And for a business that grows.

Customer 360 is the leading platform for the Customer Relationship Management (CRM). Customer 360 includes multiple award-winning applications for every stage of the Customer Journey - From Lead all the way to the loyalty program. Each application can be purchased individually, but the more applications you add, the greater your benefits. Add to that integrating all your data and leveraging analytics, and Customer 360 delivers its full impact." (Copyright Salesforce)

Functions/Apps
- Highly scalable
- pure cloud solution
- Connection to social media
- Data is encrypted in the cloud
- ISO certified interfaces, for the connection of numerous systems
- Modules for:
- Sales Cloud
- Service Cloud
- Marketing Cloud
- Commerce Cloud
- Platform
- Analytics
- Online learning platform

Server location
Germany, Frankfurt/Main (T-Systems); backup in France, Paris

Recommended use
The manufacturer offers its platform for startups/small businesses and medium-sized companies. The solution can also be used for larger companies.

Costs
Pricing is monthly, depending on the module used, the number of clients or users.
Not included are the consulting services, Implementation, adjustments and datamigrationen.

Benefit from our CRM Consultingto evaluate the CRM solution that is right for your business.

Visit and follow us on LinkedIn, Facebook, Twitter and Instagramto get the latest information.

If you are facing the challenge of finding and evaluating a CRM implementation partner, contact us now!

More contributions

CRM-Beratung: CRM ist wie ein Eisberg!

In the world of business development, headaches are not uncommon, especially when it comes to selecting and implementing CRM systems.

CRM advice: Types of headaches and the pill against them.

In the world of business development, headaches are not uncommon, especially when it comes to selecting and implementing CRM systems.

CRM consulting: nothing works today without customer data

Companies that continue to ignore this will perish mercilessly in the age of automation.

"If customers are the most valuable asset, then CRM is internal asset management"

Priceless and yet neglected. Welcome to the real world!

Most companies approach a CRM project with MS Dynamics 365 with a completely wrong idea.

In the world of Customer Relationship Management (CRM) projects with MS Dynamics 365, there is often a misconception about what is really required.

"Building trust: GDPR and CRM as an unbeatable team in data protection!" - ITWelt.at

The evaluation of large amounts of data and information-based customer management are key factors for success. At the same time, companies are treading on thin legal ice as soon as they collect and store bundles of data. Does data protection put a stop to modern customer management?

Newsletter subscription

Stay up to date with our tips and current information on CRM topics.