CRM Consulting | MP Sales Consulting GmbH

Solution Microsoft Dynamics 365

Manufacturer Microsoft

Homepage of the manufacturer

Feature
Microsoft Dynamics 365 is a Platform-solution for business applications and is hosted in the Azure cloud. It is a solution that offers significantly more than the combination of CRM- and ERP functionalities.
In addition to the CRM solution, Microsoft offers a number of additional apps/modules for all important business areas of a company.
This makes Microsoft Dynamics 365 a fully comprehensive and integrated business solution.

Official description of the manufacturer
"It's all about how you become more flexible to delight your customers. With Dynamics 365, you have the only portfolio of intelligent business applications that can help any user achieve operational excellence and create a more engaging customer experience.

Choose one, some, or all. Dynamics 365 applications are designed to work together - even with your existing systems - to provide a comprehensive solution that connects your entire business. So you can reach every customer.

Customize Dynamics 365 the way you want. Optimize and extend your solution with Microsoft Cloud - Microsoft Power Platform, Microsoft Azure and Microsoft 365 - or hundreds of other familiar business tools. Also, add Mixed Reality and the Internet of Things (IoT) for innovative new experiences." (Copyright Microsoft)

Functions/Apps
- Customer platform (Power Platform) with Power BI, Power Apps, Power Automate and Power Virtual agents
- Sales (CRM)
- Service
- Marketing
- Trade (Commerce)
- Supply chains
- Human resources
- Finances
- Project Management
- Small and medium-sized enterprises (Business Central
- Full Office365 integration

Server location
Azure cloud from Microsoft

Recommended use
Microsoft Dynamics 365 is recommended for companies with more than 200 users when the flexibility to use the different apps is needed.
For small and medium-sized businesses looking for a complete solution, Dynamics 365 Business Central is a good choice.

Costs
Pricing is monthly, depending on the area used, the number of clients or users.

Not included are the consulting services, Implementation, adjustments and datamigrationen.

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