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Companies are increasingly turning to AI-based CRM-solutions to improve their customer relationships and achieve competitive advantages.

The integration of AI into the CRM system offers numerous advantages and can help you optimize your business processes and increase your Customer loyalty strengthen.

A study has shown that companies using AI-based CRM solutions achieve higher customer retention and revenue compared to companies without AI.

How exactly can AI support your business?

For example by:

  • automated Lead-Generation
  • personalized customer approach or
  • automated data analysis.

By using AI, you can analyze data faster and more accurately to gain valuable insights into your customers and their needs.

Many vendors are now turning to AI extensions for their CRM systems to help make data-driven decisions. This makes it easier, Customer needs identify and create personalized offers. With AI-based solutions, you can also improve the processes of the Existing customer care automate, saving you time and money.


A Chatbot, such as ChatGPT, is another example of the use of AI in CRM. Chatbots can respond to simple customer queries automatically, saving time and resources. Automated communication also allows you to be available to your customers around the clock, providing better customer service.

Rely on AI

Rely on the power of AI and stay the Competition always one step ahead! With AI-based CRM solutions you can improve your customer retention, gain valuable insights and optimize your business processes. Do not hesitate to use our CRM Consulting and learn about the possibilities of AI in CRM. Take advantage of the full potential of this technology!

If you want to know more about AI in the context of CRM, learn our CRM Consulting and make an appointment right away for a free initial consultation.

If you are facing the challenge of finding and evaluating a CRM implementation partner, contact us now!

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