The 5 biggest mistakes when evaluating a CRM solution
The 5 biggest mistakes you should avoid when evaluating a CRM solution. Finding a CRM solution is an important decision that can impact the growth and efficiency of a business. The right solution can help you manage your customer data, increase your sales and optimize your processes. The wrong solution, on the other hand, [...]
Our new business address
MP Sales Consulting moved into new business premises in Berlin on 01.02.2022. At the new location, in the crossmedia center in Berlin-Adlershof,
Customer satisfaction at the highest level in 2021
The MP Sales Consulting team would like to thank you for your active participation in our customer satisfaction survey for the year 2021.
Optimization of the CRM benefit for companies
Customer Relationship Management (CRM) is of great importance to companies, as it enables them to establish a close relationship with their customers and thus optimize their business processes. However, CRM systems are often not used optimally and thus potential is wasted. In the following, some aspects are highlighted to enable the optimization of CRM benefits for companies.
We wish you a Merry Christmas and Happy New Year 2022
It is time to give thanks for what has been, so that what will be begins under a good star. 2021 was a very moving year for us!
Leading in Customer Management
Leading consulting in the field of customer management. Use our consulting services to develop the optimal customer management for your company.
CRM is more than contact data management
Customer relationships are key to the success of any company. Effective customer relationship management (CRM) helps to maintain and expand customer relationships. CRM is more than contact data management. It is about understanding customer needs and requirements and building individual customer relationships.
Customer management as a strategic pillar
Successful companies focus their activities on their target customers and use customer management as a strategic pillar.
Creation of a CRM vision as a decisive step
In today's economy, customer relationship management (CRM) is a decisive factor for the success of a company. Most companies have now realized that it is worth investing in an effective CRM system. But before you can move into implementing your CRM strategy, you need to have a clear vision of what you want to achieve with your CRM system. [...]
eCRM as "Next generation CRM
Shaping the digitalization and automation of customer acquisition processes with eCRM as the "next generation CRM". Through the optimized combination of CRM, eBusiness, eCommerce, and Internet technologies, digitized and automated customer acquisition processes are becoming increasingly important.
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